1. Acceptance of Terms

By using our website or services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our site or services.

2. Services We Offer

Coaching Services
We offer professional career coaching and development services, including Career Architecture, Essential Manager Coaching, Soft Skills Coaching, and Pause to Progress Coaching. Each engagement is governed by a separate coaching agreement.

Digital Products
We offer digital products and services, including templates, e-books, career and soft skill-based courses, and access to the Mavens 101 Resource Center. Descriptions, pricing, and availability are subject to change without notice.

3. Eligibility

To use our services, you must be 18 years or older and legally able to enter into contracts.

4. Payments

Coaching Services
Geneèn's rate is $350 per hour. Initial consultations are $250. A typical coaching contract includes 10 sessions, with payment for the full contract due at time of signing. Custom payment arrangements may be discussed on a case-by-case basis.

Digital Products
All product prices are in USD and due at checkout. We accept all major credit cards and PayPal.

5. Refunds and Cancellations

Coaching Services
Sessions can be rescheduled with 24-hour notice.

Contract cancellations are accepted within the initial 2 weeks, with a refund provided for unused sessions. After 2 weeks, coaching contracts are non-refundable, but unused sessions remain valid for 6 months from the contract signing date and can be rescheduled as needed within that timeframe.

In cases of documented medical emergency, family crisis, or significant financial hardship, exceptions may be considered at Geneèn's discretion.

Digital Products
We do not offer refunds on digital products, subscription services, or access to the Mavens 101 Resource Center once access has been granted.

6. User Responsibilities

By using this site, you agree not to:

• Violate any laws or regulations

• Use our services for harmful or fraudulent activity

• Copy, share, or resell our intellectual property without permission

• Reproduce, distribute, or repurpose materials from the Mavens 101 Resource Center

7. Intellectual Property

All content on this site—including text, images, downloads, course materials, templates, and branding—is owned by Mavens 101 unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.

8. Confidentiality

All client-coach communications and materials are confidential and will not be disclosed except as required by law or with your explicit consent.

9. Disclaimer

Services Provided "As-Is"
We provide our services and products "as-is" without guarantees. Results may vary based on your application, effort, and individual circumstances.

Coaching Is Not Legal, Financial, Medical, or Therapeutic Advice
The coaching services provided by Mavens 101 are for professional development and educational purposes only. We do not offer legal, financial, tax, medical, or mental health advice.

While our coaching may involve discussions about career strategies, decisions, or professional goals, nothing shared during sessions should be interpreted as legal advice, financial planning, or therapeutic treatment.

Coaching is a forward-focused professional development service designed to help you achieve career goals—it is not a substitute for therapy, counseling, or clinical mental health support.

You are encouraged to consult with qualified attorneys, accountants, financial advisors, or licensed mental health professionals regarding any legal, financial, medical, or psychological matters.

By participating in our coaching services, you acknowledge and agree that:

• No attorney-client, financial advisor-client, or therapist-client relationship is formed

• You are responsible for your own actions and decisions

• We disclaim any liability for actions taken based on our services or content

If you have questions about your specific legal, financial, or mental health situation, please seek appropriate professional counsel.

10. Limitation of Liability

To the fullest extent permitted by law, Mavens 101 and Geneèn are not liable for indirect, incidental, special, consequential, or punitive damages related to the use of our website, services, or products. Our total liability shall not exceed the amount you paid for the specific service or product in question.

11. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from these Terms or use of our services will be resolved in the courts located in Manhattan, New York.

12. Updates to Terms

We reserve the right to update these Terms periodically. Any changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Contact

If you have questions about these Terms of Service, please contact us at:

📧 Info@mavens101.com
📞 646-470-9195